Customer Support

811 - Click or Call Before you Dig

It's free, it's easy, and it's the law.

The safest and only way to dig is to know what's below ground before your shovel or equipment moves any dirt. Even small projects like planting a shrub require you to make advance arrangements before digging. Your advance call to 811 helps you learn where utility-owned lines and equipment are buried before you turn the earth.

Your call to 811 connects you with your state’s “one-call center,” which arranges, at no cost to you, for utilities like us to locate and mark our buried utilities in your yard. We will send a professional to locate underground natural gas and electric lines with colored flags, paint or stakes. Please note that Xcel Energy is not able to locate lines that a customer has installed and owns, such as a natural gas or electric line that provides fuel or power to an outdoor grill, lighting, etc.

Before You Click or Call 811 Before You Click or Call 811
After You Click or Call 811 After You Click or Call 811
Emergency Numbers Emergency Numbers
Maintaining Customer-Owned Natural Gas Lines Maintaining Customer-Owned Natural Gas Lines
Questions and Concerns Questions and Concerns
Professional Excavator Presentations Professional Excavator Presentations
Energy Saving Tip Icon

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

chat bubble logo

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.