We recommend going through this checklist and assembling an easily accessible kit that you can rely on in the event of a power outage. The following are useful items to have in an outage, and remember to replace items you've used up, such as batteries, food, and water, after the outage.
Emergency standby generators can supply electricity to your home or business during a power outage. Operating a standby generator can be a lifesaver during a power outage, but only if it is properly installed and maintained. Understand the hazards, and familiarize yourself with these important safety precautions before you purchase or begin to use one.
You can purchase a small, portable, gasoline-powered outdoor unit and run extension cords from the generator directly to appliances such as lamps, refrigerators, or electric space heaters. Always run such generators outside where there is adequate ventilation — never inside the house.
A licensed electrician can connect a larger backup generator to a building's main wiring panel. These generators can be used during electric outages to power essential medical devices, furnaces, air conditioners, or well pumps (for those not connected to a municipal water supply). Your electrician will see that the setup meets national, state, and local electrical codes and ensure compatibility with our power system.
Improper installation and use of standby generators may violate state or local electrical codes and can severely endanger those working to restore your power. During power outages, our crews work from maps to locate disconnects. Improperly connected generators may re-energize lines that otherwise would be off, creating "back feed." Back feed occurs when electric power is introduced to the utility's power lines from generators with faulty connections. In the case of back feed, lines expected to be de-energized are in fact live, and could potentially electrocute crew members attempting to make repairs.
Sign up for notifications and we’ll let you know if you’re power is out, if your estimated restoration time changes, and when your power is restored.
Sign up now
We'd welcome your feedback!
Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit
This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.