It's the first thing you should do when your power is out. When there's an outage, you can report by:
Based on your outage timeline, follow our tips below to make sure you're safe and prepared during an outage.
You can also monitor our restoration efforts in your area by visiting our outage map.
| Outage Length | Outage Tips |
| 1 - 2 hours | Turn on a single light to be alerted when power is restored and check the status of your outage. |
| 2 - 4 hours | Use food safety by keeping the doors of your refrigerator and freezer shut as much as possible as this will help maintain the cold temperature. |
| 4 - 8 hours | Think about how you'll keep your mobile device charged. A laptop or car charger can help. Coffee shops and community centers are also good places to charge devices. |
| 8 - 12 hours | Food in your refrigerator after eight hours begins to spoil and may no longer be safe, so you should pack food into a cooler surrounded by ice. |
| 12 + hours | Check on elderly and vulnerable neighbors if your outage is lasting longer than 12 hours. |
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