Customer Support
Flood Resources

Tips to help you safely prepare for, and respond to flooding

During periods of higher than usual precipitation, Xcel Energy enacts plans to keep our facilities operational in the event of a flood so that we can continue providing customers with safe and reliable service. In certain flood-related situations, Xcel Energy may need to disconnect electric and/or natural gas service to ensure customer safety. Customers should not attempt to disconnect either electricity or natural gas service themselves.

Here are some safety tips to help you with your flood preparations:

Electrical Safety Electrical Safety
Natural Gas Safety Natural Gas Safety
After a Flood After a Flood
Other Safety Tips Other Safety Tips
Contact Information Contact Information

Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.

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Electrical Appliance Safety

Always keep appliances clean, operating properly, and clear of obstructions. Unplug them when cleaning or repairing to avoid serious injury.

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