Customer Support

Flooding Resources

Tips to help you safely prepare for, and respond to flooding

During periods of higher than usual precipitation, Xcel Energy enacts plans to keep our facilities operational in the event of a flood so that we can continue providing customers with safe and reliable service. In certain flood-related situations, Xcel Energy may need to disconnect electric and/or natural gas service to ensure customer safety. Customers should not attempt to disconnect either electricity or natural gas services themselves.

Here are some safety tips to help you with your flood preparations:

Electrical Safety Electrical Safety
Natural Gas Safety Natural Gas Safety
After a Flood After a Flood
Other Safety Tips Other Safety Tips
Contact Information Contact Information
Additional Resources Additional Resources

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

Preventing Carbon Monoxide Poisoning

Install carbon monoxide detectors and annually hire a qualified contractor to inspect your home for proper ventilation.

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