Customer Support

Mobile App

Manage your account, report outages, monitor your monthly energy usage, and stay up to date.

Apple StoreGooglePlay 

Easy Sign In

• FaceID or fingerprint for iOS
• Fingerprint for Android


Manage Your Account

• View your account balance and pay your bills
• View payment and billing history
• Manage payments and payment plans
• Receive payment notifications
• View your bill easily with paperless billing


Stay Informed about an Outage

• Easily report an outage
• View and search outage information
• Sign up for notifications about outage status
and estimated restoration time
• Check your outage status


View and Monitor Energy Usage

• See your current and historical monthly energy usage
• Compare your usage to similar houses in your area, from month to month or year to year
• Find energy saving tips and enroll in energy efficiency programs to help you save money


Receive Notifications Your Way

• Options include app/push notification, SMS texting, email, or voice.

Energy Saving Tip

Turn off your lights when you leave the room—even if you'll only be gone for a moment. Contemporary light bulbs require very little energy to turn "on."

Preventing Carbon Monoxide Poisoning

Install carbon monoxide detectors and annually hire a qualified contractor to inspect your home for proper ventilation.

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