Customer Support

Mobile App

Manage your account, report outages, monitor your monthly energy usage, and stay up to date.

 
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Manage your account

- View your account balance and pay your bills
- View payment and billing history
- Manage payments and payment plans
- Receive payment notifications

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Stay informed about an outage

- Easily report an outage
- View and search outage information
- Sign up for notifications about outage status
and estimated restoration time

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View and monitor your energy usage

− See your current and historical monthly energy usage
− Compare your usage to similar houses in your area, from month to month or year to year
− Find energy saving tips and enroll in energy efficiency programs to help you save money

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Sign up and receive notifications your way

Options include app/push notification, SMS texting, email, or voice.

Energy Saving Tip

Set your hot water heater to no higher than 120 degrees Fahrenheit. This isn't just energy smart—it's also safer, since it reduces the likelihood of accidental burns.

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

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Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

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