Customer Support

Keeping Costs Low

Our customer bills are below the national average.

It's true. Our Minnesota customer’s average electric bill is 22% below the national average.

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The national cost of living has increased in the past five years, but the average combined electric and natural gas bill for our customers in Minnesota has declined by 7% since 2013.

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You're not sacrificing quality for low costs. The service you receive ranks among the best in the industry because the more mindful we are, the more dependable your energy can be. Today, our reliability is at 99.9%.

Together We are More Efficient

Your support for our investments in clean energy and your participation in energy efficiency programs have helped save energy and keep bills low.

We continue to provide you with dependable and reliable service that ranks among the best in the industry, and we couldn't have done it without you. Your participation in reducing and conserving gas or electric use helps to keep prices low for all of Minnesota.

What Makes Up Your Bill

Three main components make up your bill, and we work with each of them to help keep your bill low.

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  1. How much energy you use is a big part of your bill. Seven out of 10 customers saved on their bill last year, and to help reduce your usage, you can join over 25 energy efficiency programs for your home.
  2. We help keep your fuel costs low by investing in low-cost wind.
  3. To keep prices lower for you, our operating costs have remained flat for the past four years.

Manage Your Monthly Usage

You have the power to take control of your bill and make it fit into your budget. Avoid surprises on your monthly bill and explore some of the programs and solutions you have to help you save on your energy usage and bill payments.

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Resources for you
Average Your Bill X    
Pick Your Due Date X    
My Account X  X  X
Home Energy Squad    X  X
Home Energy Audit    X  X

 

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

Preventing Carbon Monoxide Poisoning

Install carbon monoxide detectors and annually hire a qualified contractor to inspect your home for proper ventilation.

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