Customer Support

Keeping Costs Low

Customer bills are below the national average.

It's true. The average Minnesota customer’s electric bill is 22% below the national average. We make this possible through a combination of clean energy investments, energy efficiency programs you can participate in, and modernizing the way we deliver energy to you.

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The cost of living has increased in the past five years, but the average combined electric and natural gas bill has declined by 7% since 2013.

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You're not sacrificing quality for low costs. The service you receive ranks among the best in the industry because the more mindful we are, the more dependable your energy can be. Today, our reliability is at 99.9%.

What Makes Up Your Bill

Three main components make up your bill, and we work with each of them to help keep your bill low.

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  1. How much energy you use is a big part of your bill. Seven out of 10 customers saved on their bill last year, and to help reduce your usage, you can join over 25 energy efficiency programs.
  2. The fuel costs to create your energy are kept low by investing in low-cost wind and purchasing cheaper fuel.
  3. To keep prices lower for you, our operating costs have remained flat for the past four years.

Manage Your Monthly Usage

You have the power to take control of your bill and make it fit into your budget. Avoid surprises on your monthly bill and explore some of the programs and solutions you have to help you save on your energy usage and bill payments.

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Resources for you
Average Your Bill X    
Pick Your Due Date X    
My Account X  X  X
Home Energy Squad    X  X
Home Energy Audit    X  X

 

Energy Saving Tip

Turn off your lights when you leave the room—even if you'll only be gone for a moment. Contemporary light bulbs require very little energy to turn "on."

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

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