Customer Support

Keeping Your Bill Low

Customer bills are below the national average.

It's true. Customer's bills were well below the national average in 2016. We make this possible through a combination of clean energy investments, energy efficiency programs, and modernizing the way we deliver energy.



Reliable Energy at Low Prices

In the past four years, the average combined gas and electric bill for residential customers has fallen by 11%. The cost of the electricity you use has gone down by 2%, while the price of your gas has dropped by an incredible 23%.



You're not sacrificing quality for low costs. The service we give you ranks amongst the best in the industry because the more mindful we are, the more dependable our energy can be. Today, our reliability is at 99.9%. Along with reliability in your energy, you can rely on us to work on keeping your bill low.

What Makes Up Your Bill

Three main components make up your bill, and we manage each of them to keep your bill low.



You can participate in over 25 energy efficiency programs to help manage your energy consumption. Your fuel costs are kept low through our investments in low-cost wind and negotiating the purchase of low-cost fuel, so the savings are passed on to you. Also, the cost of running our company has remained flat for the past three years while the cost of living has gone up. We’re wisely spending your money to make sure our energy is at the lowest possible price for you.


Empowering You

You have the power to maximize savings and manage your bill. Explore some of the programs and solutions you have as an Xcel Energy customer to control your energy usage and bill payments.

 Manage BillUnderstand UsageEfficiency Updates
Resources for you
Average Your Bill X    
Pick Your Due Date X    
My Account X  X  X
Home Energy Squad    X  X
Home Energy Audit    X  X

Take a look at all of our available rebates.

Energy Saving Tip

Install ceiling fans to keep cool air circulating so you can turn down your air conditioner. Still, make sure to turn off your fan when you leave the room.


Maintaining Customer-Owned Service Lines

If you have gas or electric lines feeding a detached garage, workshop, pool heater, outdoor gas grill, or other location on your property, you need to know that you are responsible for maintaining them.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy