Customer Support

Keeping Your Bill Low

Customer bills are below the national average.

It's true. Customer's bills were well below the national average in 2016. We make this possible through a combination of clean energy investments, energy efficiency programs, and modernizing the way we deliver energy.

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Reliable Energy at Low Prices

In the past four years, the average combined gas and electric bill for residential customers has fallen by 11%. The cost of the electricity you use has gone down by 2%, while the price of your gas has dropped by an incredible 23%.

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You're not sacrificing quality for low costs. The service we give you ranks amongst the best in the industry because the more mindful we are, the more dependable our energy can be. Today, our reliability is at 99.9%. Along with reliability in your energy, you can rely on us to work on keeping your bill low.

What Makes Up Your Bill

Three main components make up your bill, and we manage each of them to keep your bill low.

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You can participate in over 25 energy efficiency programs to help manage your energy consumption. Your fuel costs are kept low through our investments in low-cost wind and negotiating the purchase of low-cost fuel, so the savings are passed on to you. Also, the cost of running our company has remained flat for the past three years while the cost of living has gone up. We’re wisely spending your money to make sure our energy is at the lowest possible price for you.

 

Empowering You

You have the power to maximize savings and manage your bill. Explore some of the programs and solutions you have as an Xcel Energy customer to control your energy usage and bill payments.

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Resources for you
Average Your Bill X    
Pick Your Due Date X    
My Account X  X  X
Home Energy Squad    X  X
Home Energy Audit    X  X

Take a look at all of our available rebates.

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

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Call 811 Before you Dig

The safe and legal way to dig is to know what’s below ground before you start.

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