Customer Support

Our Environmental Commitment


We share the interest of our customers and the communities we serve in promoting clean energy and protecting the environment. Our environmental commitment begins with a foundation of excellent regulatory compliance — one that is based on a strong environmental policy (PDF) and management system.

Our formal environmental management system (EMS) is designed to ensure continuous improvement and compliance with all applicable regulatory requirements.

Environmental Management System
Oversight Board of directors — Nuclear, Environment and Safety Committee
Chairman, president and CEO
Strategy Council
Environmental Policy department
Environmental Services department
Risk Analysis Goals and performance indicators at corporate operating levels
Multidisciplinary teams for developing new compliance programs
Environmental Audit program
Policies & Procedures Corporate environmental policy
Formal, documented procedures
Regular monitoring of new, evolving regulatory activity
Monitoring Compliance tracking system
Monthly performance reporting
Routine facility audits
Follow-Up For Compliance Gaps Tracking and corrective action and internal audit findings
Training & Communication New employee orientation
Site and topic specific employee training
Updates and information communicated through internal channels

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

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Maintaining Customer-Owned Service Lines

If you have gas or electric lines feeding a detached garage, workshop, pool heater, outdoor gas grill, or other location on your property, you need to know that you are responsible for maintaining them.

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