Customer Support

In the Event of a Dam Failure

Prepare for a possible flood

  • Use our inundation maps to determine if your residence is located in an area at risk for flooding.
  • Next, familiarize yourself with the area you live in and find the best evacuation route.
  • Understand the difference between a tornado/weather siren and Xcel Energy's dam failure siren. The dam failure siren emits a whoop tone followed by an audio voice message.

React to the warning siren accordingly

  • The audio voice message of the warning siren will indicate whether the siren is a test or actual warning.
  • If an actual siren warning occurs, seek high ground immediately.
  • Do not attempt to cross a flooded road. Seek an alternate route.

Where you should go

  • First choose the most efficient route out of the inundation zone.
  • Local emergency response agencies will use television and radio to announce the location of evacuation shelters.
  • For other questions visit our Dam Failure FAQ page.

Learn more about living near dams (external link).

Energy Saving Tip

Energy-efficient appliances and light bulbs may cost a bit more up front, but they can save big money over the life of the product. Plus, some energy-efficient equipment may be eligible for rebates to offset the initial cost.

contact_GRAY@2x.png

May is National Electric Safety Month

Before beginning an outdoor project, be aware of overhead electric lines and keep yourself, your ladders and tools at least 10 feet away from them.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy