Customer Support

Lowertown St. Paul Natural Gas Project

Project Overview

Xcel Energy is replacing existing natural gas lines in St. Paul for the Lowertown Natural Gas Project. This natural gas infrastructure replacement project is being constructed as part of Xcel Energy’s commitment to system revitalization and will ensure continued safe and reliable natural gas service

As part of this infrastructure replacement project, natural gas line work will occur within the following areas:

Project Information Sheet

Project Map 

Project Updates – July 2019

Construction activities continue in the following area:

Following completion of work on Broadway Street, crews will work in the following area:

Work will begin in July in the follow area:

As construction continues, temporary natural gas service disruptions may be required. Our crews will coordinate in advance with each site directly if a temporary natural gas service disruption will occur.

Project Schedule

Construction began in June 2019, with an expected project completion date of early September 2019.

Construction Overview

We will install the natural gas lines by open trenching, which includes excavating a trench, placing the natural gas line within this trench and restoring the construction area to the conditions required by permits.

During construction, we will take measures to reduce inconveniences to local businesses, residents and commuters and will follow the permitting requirements set by the City of St. Paul for constructing this project.

Potential disruptions from construction may include:

During construction, we will post construction updates to this website at least monthly.


Public safety is at the foundation of all we do. The safety of the public around Xcel Energy’s natural gas system influences every decision we make. Xcel Energy takes a proactive approach to public safety by implementing safety measures before, during and after construction.

The Lowertown Natural Gas Project has been designed to continue to meet federal and state standards and safety requirements for installing, maintaining and operating natural gas infrastructure.

For additional information on our commitment to safety, please visit our Public Safety page.

Contact Us

For additional information, to sign up for project updates or to submit questions and comments, visit our Natural Gas Projects page, call our project hotline at 833-281-6759, or email us at

Energy Saving Tip

Set your hot water heater to no higher than 120 degrees Fahrenheit. This isn't just energy smart—it's also safer, since it reduces the likelihood of accidental burns.

chat bubble logo

Look Up. Look Out. Stay Safe.

Be very aware of overhead power lines coming into your home. Always keep yourself, your ladders and tools at least 10 feet away.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy