Prevent potentially dangerous natural gas conditions by calling before you dig to avoid digging into or nicking a buried gas line. It also is a wise and effective safety measure to maintain gas appliances properly and hire a qualified contractor to routinely inspect them to prevent carbon monoxide poisoning.
Learn to recognize a natural gas leak
It is important for you to know how to recognize potentially dangerous natural gas leaks, so use your senses:
How to respond to a natural gas leak
If you suspect a gas leak, get everyone out of your home or building right away, move a safe distance away, and then call for help. Because an electric spark can ignite an explosion, remember to follow these tips:
Maintaining customer-owned natural gas lines
Xcel Energy owns and maintains the natural gas piping from the street to our customers’ gas meter; however the property owner is responsible for maintaining any natural gas lines from the meter outlet to gas appliances and equipment. In some cases, the meter may be located at your property line or a distance away from your home or business.
The customer-owned piping may be above or below ground and buried gas lines may run from the meter to a detached garage, workshop, pool heater, outdoor gas grill, or other locations.
Buried gas pipes can leak and metal pipes may corrode with age, causing a potentially dangerous situation. For the sake of safety, please have your buried gas pipes inspected periodically and repair them as needed.
When excavating near buried gas piping, the piping should be located in advance and the excavation done by hand. You should always call 811 to locate underground lines owned by your utility providers; however, the natural gas piping you own will not be located as part of this process. Licensed plumbing or heating contractors can provide assistance with locating, inspection, repairs and maintenance, if necessary.
For more information on this and other safety topics visit xcelenergy.com/safety
Does your home have corrugated stainless steel tubing (CSST)?
Across the nation for more than a decade during building construction, contractors have installed corrugated stainless steel tubing. It is a flexible, stainless steel pipe used to carry natural gas (or propane). It is often routed below, through, and alongside joists in basements or in other areas of buildings. It delivers natural gas inside the building to appliances.
At a minimum, please visit csstsafety.com (external link) to learn more. We also encourage you to hire a licensed electrician to ensure that your CSST system is properly bonded and grounded. Doing both will better protect your safety by reducing a person’s risk to electric shock and damage to the tubing (pipe) if lightening or other electrical surges occur. A damaged pipe can result in leaking gas, a fire or explosion.
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