Customer Support

Charging at Home

Are you a single-family homeowner with a new electric vehicle (EV) or are you thinking of purchasing an EV? Getting set up to charge your EV at home is easy as 1-2-3.

1. Select your electric rate plan.

The first step to getting set up is selecting the electric cost rate plan that fits your charging style. Any option helps save on fuel costs at about $1 per gasoline gallon equivalent or less.

  • Standard Rate Plan: If you prefer to charge your vehicle and use energy in your home when you want, at the same price all day, the Standard rate is the default option.
  • Time of Day Rate Plan:  If you charge your vehicle at night and on weekends, and can limit other electric use in your home to off-peak hours, explore our Time of Day Rate Plan.
  • EV Rate Plan:  If you charge your vehicle at night and on weekends, but need to use a lot of electricity for other activities in your home during the day, explore our EV Rate Plan.

2.  Determine your charging level.

There are three industry-standard levels of charging for your vehicle, providing varying degrees of electrical mileage. The level you choose will depend on the make and model of your vehicle and charging and driving needs; for most homeowners, this ends up being level 1 or 2.

Level 1: 120V outlet Level 2: 240V, up to 40 amp circuit Level 3: Quick charge
3-5 mi/ 1 hr charging
80-160 mi/ 8 hrs charging
80-160 mi/hours
Typically not added
to homes
Does not require an electrician Level 2: 240V with the help of an electrician to
add a new outlet or breaker and potentially
upgrade your service panel.
Contact us prior to
Electrician needed.

Consult an EV charging equipment provider for help purchasing the best charging equipment at the right level for your needs.

3.  Install a charging station with the help of an electrician.

You can find your own mechanical electrician who can help make the process easier or select from our trained EV electricians.

Go with Green Power

Your plug-in hybrid or all-electric vehicle not only reduces oil dependency, it can also reduce greenhouse gas (GHG) emissions that lead to climate change – especially if you use renewable energy. You have an opportunity to take your environmental-saving contributions to the next level by purchasing green power for the electricity fueling your EV.

The electric charge you receive to power your vehicle can be from renewable sources such as wind or solar. And we provide renewable energy options for customers. Currently, more than 20 percent of the electricity we provide companywide comes from renewable sources, such as wind and solar. We have a low-cost, hassle-free way to receive wind energy as your electricity source. Eligible customers can subscribe to Windsource® for Electric Vehicles, to get as much wind energy as you want to fuel your car with wind-sourced electricity. To get started, visit Windsource® for Electric Vehicles and simply complete our online application.

Multifamily Building Charging

Multifamily building tenants require a little more planning and research to charge EVs on community-living properties. Options are emerging to make EV charging easier and more affordable for you and your building owner. If your building owner is amenable, you could explore your own portable charging stations. The U.S. Department of Energy (external link) can serve as a resource for multifamily facility owners; they provide ideas and can help answer questions you may have. Contact us for information about EV electrical rates and for meter information you need to get started at 800-895-4999 or via email

We May Be In Your Neighborhood

Stop by our booth when we're in your area at various events to get informed about powering EVs. Check out the upcoming EV events near you.

Additional Information

For more information about getting charged at home, at work, and on-the-go, email us at, or call 800-895-4999 to speak to one of our energy advisors.

Join our network to learn more about powering EVs.

Are you an electrician or auto dealer?

If you would like more information or to become part of our EV Trade Partner network, learn about how to become an EV Trade Partner.


Powering Your Electric Vehicle Brochure (PDF)
EV Rates Options Brochure (PDF)
EV Charging Station Installation Providers (PDF)

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)


Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

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