Customer Support

Get Charged on the Go

While charging an electric vehicle (EV) at home or at work in preparation for a commute is common, charging on the road during longer trips requires a little more planning since you’ll need access to charging stations along the way.

Businesses and public building owners are beginning to install 220- and 240-volt public chargers and those numbers are growing. Fast-charging stations along highways and in public places can recharge a car to 80 percent of battery capacity in less than 30 minutes.

According to the Department of Energy (external PDF), the average EV needs about 30 kWh of electricity to power the vehicle for 100 miles. Real time public charging maps and other convenient tools can help make planning a longer trip in an EV easy.

Mobile Apps

Many mobile apps are available to provide you with information about charging destinations. A few will even allow you to set up mobile and email notifications that provide updates on the charging status of your vehicle.

Some mobile services can also save your favorite charging locations and manage your charging payments, in addition to being able to track your energy use, gas savings, and greenhouse gas emissions avoided.

Plugshare (external link) provides an easy to use map to help you locate one of many charging stations and is also a travel planner, keeping you up-to-date and fueled up.

Cost of Charging On-the-Go

When you’re traveling and your EV is running low on charge, you’ll find that most charging stations are free, because many libraries, restaurants, and retailers want to make it convenient for EV owners. For charging stations that require a fee for charging, there are a variety of options such as pay-as-you-go or monthly subscriptions.

There are many factors that go into determining the cost of public charging, from the type of charger and car model to fees charged by the charging-station owner.

Charging station fees can be calculated by the hour, per kWh, or per session. Keep in mind that some fee-based charging stations will continue to charge for the electricity flow even after your battery is full, so you'll want to monitor your vehicle closely.

One emerging trend is the portable electric charging station. These enable you to bring your own portable charger on longer runs — so there are options to keep your EV fueled with planning and education. 

Charging Equipment Manufacturers, Providers, and Installers

If you're a charging equipment manufacturer, provider, or installer, we want to team up with you to provide your customers with smooth electric connectivity. We can ensure your equipment and our electric power is the right match for consumers and commercial or multi-family operations. Contact us at 800-895-4999 or via email at repoweringtransportation@xcelenergy.com.

Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.

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May is National Electric Safety Month

Before beginning an outdoor project, be aware of overhead electric lines and keep yourself, your ladders and tools at least 10 feet away from them.

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