The most common payment methods include My Account, Auto Pay, Pay by Phone, Credit Card, Pay in Person and Pay by Mail. View all options here.
Several factors influence your energy bill and the residential rates in your state. Learn more about your residential rates.
Yes, we've partnered with BillMatrix to offer convenient, completely secure bill payments. A $2.90 processing fee applies to personal card payment. A $29.95 processing fee applies to commercial/business card payments (Xcel Energy does not benefit from this fee). Sorry, Texas customers are not eligible. Pay now through BillMatrix.
The information below may help with the most common login issues:
Residential Customer Service: 1-800-895-4999
International (Outside the US): 1-612-330-5500
Call Before You Dig: 811
General Correspondence
Xcel Energy
414 Nicollet Mall
Minneapolis, MN 55401
Account Related Requests or Questions
Xcel Energy
P.O. Box 8
Eau Claire, WI 54702-0008
Send Your Payment
Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477
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