Customer Support

Notification Sign Up Form

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Account Information

Primary Account Phone Number*
Please enter the 10-digit phone number associated with your Xcel Energy account.

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Signing up for notifications is an easy way to stay connected with us about your account. Please note that the contact information below is based on the contact information associated with your account. If you'd like to update this information, please log into My Account or call us at 1-800-895-4999.

How would you like to receive your payment notifications?

We'll remind you when your Xcel Energy bill is due, and let you know when your payment has been processed for complete ease of mind.

Payment Reminder

Reminder when your payment is due.

Payment Applied

How would you like to receive your Outage Alerts?

We'll let you know if your electric power is out, if your estimated restoration time changes and again when your power is restored.

Outage Alerts

Notifications of estimated restoration times/updates and when power has been restored.

Enter one of the following to continue the selection

Update Preferences

Thank You.

You are now enrolled in notifications.

Manage all your notifications in My Account.

To report an emergency, call 911.

Energy Saving Tip

Create your own shade by planting a tree in a strategic location in your yard to block sunlight from pouring into your windows. It doesn't get much more green than a tree!

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Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

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