The Company is proposing to change the Payment and Late Payment Charge section for residential, commercial and industrial customers to recognize a due date on customer bills of fourteen (14) business days from the date of the bill. The current tariffs specify a due date of fifteen (15) calendar days from the date of the bill. This proposed revision ensures that the due date for any such customer will never be less than 15 calendar days from the mailing date or hand delivery date of the bill, consistent with Commission Rule 3401(a)(IV) of the Rules Regulating Electric Utilities and Rule 4401(a)(IV) of the Rules Regulating Gas Utilities and Pipeline Operators. The Company proposes an effective date for these changes of July 1, 2012.
We'd welcome your feedback!
Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit
This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.