Customer Support

Who We Are

Xcel Energy provides the energy that powers millions of homes and businesses across eight Western and Midwestern states, including Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas and Wisconsin. Our workforce of more than 12,000 is rising to the challenge of a changing industry—one that requires us to be even more customer focused, forward thinking and productive. Together, we remain committed to meeting our customers’ fundamental need for safe, reliable, affordable energy, but those needs are evolving.

We recognize that our customers and the communities we serve want more control over how their energy is produced and how they use it. In anticipation of this expectation, Xcel Energy continues to offer innovative solutions that give customers more options, help them manage their energy use and support their values.

We are a recognized industry leader in delivering renewable energy and reducing carbon and other emissions, efforts that have put us on a path to a more sustainable energy future. Our business requires that we achieve the right mix in all we do—cultivating the right talent, offering customers the right options, collaborating with communities, investing for the future and protecting the environment.

Vision

We will be the preferred and trusted provider of the energy our customers need.

Mission

We provide our customers the safe, clean, reliable energy services they want and value at a competitive price.

Values

Our values reflect our core beliefs—who we are, how we conduct our business and the importance of our customers. We commit to:

Operating Companies

Headquartered in Minneapolis, Minn., Xcel Energy Inc.’s operations include the activity of four wholly owned utility subsidiaries that serve electric and natural gas customers in our eight states. These utility subsidiaries, referred to as operating companies, are Northern States Power Company-Minnesota, Northern States Power Company-Wisconsin, Public Service Company of Colorado and Southwestern Public Service Company.

Northern States Power Company-Minnesota

Minnesota, North Dakota, South Dakota

Electricity and natural gas service (electricity only in South Dakota)

Christopher B. Clark, president

Northern States Power Company-Wisconsin

Wisconsin, Michigan

Electricity and natural gas service

Mark E. Stoering, president

Public Service Company of Colorado

Colorado

Electricity and natural gas service

David L. Eves, president

Southwestern Public Service Company

Texas, New Mexico

Electricity service only

David T. Hudson, president

These four operating companies, along with WYCO Development LLC, a joint venture formed with Colorado Interstate Gas Company (CIG) to develop and lease natural gas pipeline, storage and compression facilities, and WestGas Interstate, Inc. (WGI), an interstate natural gas pipeline company, make up Xcel Energy’s continuing regulated utility operations.

Xcel Energy Services is the service company for the Xcel Energy holding company system. It provides a variety of administrative, management, engineering, construction, environmental and support services, including the company’s philanthropic division.

Xcel Energy Transmission Development Company, LLC (XETD) and Xcel Energy Southwest Transmission Company, LLC (XEST) are transmission-only subsidiaries that will, respectively, participate in Midcontinent Independent System Operator (MISO) and Southwest Power Pool (SPP) competitive bidding processes for transmission projects. Xcel Energy West Transmission Company, LLC (XEWT) is a transmission-only subsidiary that will competitively bid on transmission projects in the western United States.

Additionally, we have one non-regulated subsidiary in continuing operations, Eloigne Company, which invests in rental housing projects that qualify for low-income housing tax credits.

Corporate Responsibility Report 2015

Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.

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Electrical Appliance Safety

Always keep appliances clean, operating properly, and clear of obstructions. Unplug them when cleaning or repairing to avoid serious injury.

Xcel Energy MaritzCX

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