Customer Support

Who We Are

Every day we power millions of homes and businesses across eight Western and Midwestern States, including Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas, and Wisconsin. Our commitment starts with the basics — customers can count on us 24/7 to be there with safe, reliable and affordable energy. But, what we provide goes much deeper than that.

Based in Minneapolis, we are a recognized industry leader in delivering renewable energy and in reducing carbon and other emissions, efforts that have put us on a path to a more sustainable energy future. Through a growing range of innovative solutions, we continue to empower our customers with industry-leading options and energy alternatives to support their goals and objectives.

In a rapidly changing industry, we are taking a smart and thoughtful approach to how we produce and deliver energy, looking for better ways to serve our customers and ensure we are Leading the Energy Future.

Our Vision

We will be the preferred and trusted provider of the energy our customers need.

Our Mission

We provide our customers the safe, clean, reliable energy services they want and value at a competitive price.

Our Values

Our values reflect our core beliefs — who we are, how we conduct our business and the importance of our customers. They guide us in our work and in our interactions with each other. We are committed, connected, safe, and trustworthy.

Our History

Xcel Energy's roots go back more than 100 years through its three predecessor companies. Both Northern States Power and Southwestern Public Service Company began serving customers in the early 1890s, followed by the Public Service Company of Colorado in the early 1920s. Public Service Company of Colorado and Southwestern Public Service Company joined in 1997 to become New Century Energies, and merged with Northern States Power in 2000 to form Xcel Energy.

Learn more about us, in Xcel Energy's 2017 Corporate Responsibility Highlights.

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Energy Saving Tip

Install ceiling fans to keep cool air circulating so you can turn down your air conditioner. Still, make sure to turn off your fan when you leave the room.

Call 811 Before you Dig

The safe and legal way to dig is to know what’s below ground before you start.

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