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GRI Index

Xcel Energy’s Corporate Responsibility Report is focused on 24 economic, environmental and social issues, with special emphasis on 10 focus areas that are a priority to our company and stakeholders. We discuss these issues under Managing Corporate Responsibility. Given this, the primary focus of our reporting is in the economic and environmental categories and specific aspects under the social category, including labor practices, local communities, public policy and customer health and safety. For disclosures marked “unavailable”, we don’t provide the information because:

General Standard Disclosures

Strategy and Analysis
G4-1 Statement from the most senior decision maker of the organization Message from the CEO
G4-2 Description of key impacts, risks and opportunities

Managing Corporate Responsibility

Form 10K Risk Factors

Organizational Profile
G4-3 Name of the organization Who We Are
G4-4 Primary brands, products and services Who We Are
G4-5 Location of the organization’s headquarters Who We Are
G4-6 Countries in which the company operates Who We Are
G4-7 Nature of ownership and legal form Who We Are
G4-8 Markets served Who We Are
GR-9 Scale of the organization

Who We Are

Performance Summary

Form 10K (Revenue, Sales)

G4-10 Workforce data

Our People and Culture

Performance Summary

G4-11 Percentage of employees covered by collective bargaining agreements Our People and Culture

Performance Summary
G4-12 Description of the organization’s supply chain Supply Chain
G4-13 Significant changes in size, structure, ownership or supply chain. No significant change in 2016
G4-14 How the precautionary principle is addressed

Climate Change and Greenhouse Gas Management

Form 10K Risk Factors

G4-15 Externally developed economic, environmental and social charters. Xcel Energy is not party to externally developed charters
G4-16 Memberships in associations Public Policy Engagement
EU1 Installed capacity, broken down by primary energy source and by regulatory regime Performance Summary
EU2 Net energy output broken down by primary energy source and by regulatory regime Performance Summary
EU3 Number of residential, industrial, institutional and commercial customer accounts Performance Summary
EU4 Length of above and underground transmission and distribution lines by regulatory regime Performance Summary
EU5 Allocation of CO2 emissions allowances or equivalent, broken down by carbon trading framework. Not applicable to Xcel Energy
Identified Material Aspects and Boundaries
G4-17 Entities included in organization’s consolidated financial statements Form 10K
G4-18 Process for defining report content and aspect boundaries Managing Corporate Responsibility
G4-19 Material aspects identified Managing Corporate Responsibility
G4-20 Boundaries within the organization for each material aspect Managing Corporate Responsibility
G4-21 Boundaries outside the organization for each material aspect Managing Corporate Responsibility
G4-22 Effect and reasons for any restatements of information from previous reports. No significant restatements of information
G4-23 Significant changes from previous reporting periods in scope and aspect boundaries. No changes in 2016
Stakeholder Engagement
G4-24 Stakeholder groups engaged by the organization Managing Corporate Responsibility
G4-25 Identification and selection of stakeholders Managing Corporate Responsibility
G4-26 Approach to stakeholder engagement Managing Corporate Responsibility
G4-27 Key topics and concerns raised through stakeholder engagement Managing Corporate Responsibility
Report Profile
G4-28 Reporting period About this Report
G4-29 Date of most recent previous report About this Report
G4-30 Reporting cycle About this Report
G4-31 Contact point for questions regarding the report About this Report
G4-32 GRI ‘in accordance’ option and index About this Report
G4-33 Policy and practice with regard to seeking external assurance Xcel Energy has not sought external assurance for its reporting; except for greenhouse gas emissions, which are third-party verified and registered with the Climate Registry
Governance
G4-34 Governance structure of the organization; committees response for ESG decision making Managing Corporate Responsibility
G4-35 Process for delegating authority ESG topics Managing Corporate Responsibility
G4-36 Appointment of executive-level positions with responsibility for economic, environmental and social topic Managing Corporate Responsibility
G4-37 Processes for consultation between stakeholders and highest governance body on economic, environmental and social topics Managing Corporate Responsibility

2017 Proxy Statement
G4-38 Composition of highest governance body and its committees 2017 Proxy Statement
G4-39 Indicate whether chair of highest governance body is also an executive officer

2017 Proxy Statement

xcelenergy.com

G4-40 Nomination and selection processes for the highest governance body and its committees

2017 Proxy Statement

xcelenergy.com

G4-41 Process for avoiding conflicts of interest

2017 Proxy Statement

xcelenergy.com

G4-42 Highest governance body’s and senior executives’ involvement with value and mission statements, strategies, policies and goals related to economic, environmental and social impacts

Managing Corporate Responsibility

2017 Proxy Statement

xcelenergy.com

G4-43 Measures taken to develop highest governance body’s knowledge of economic, environmental and social topics

Managing Corporate Responsibility

2017 Proxy Statement

xcelenergy.com

G4-44 Evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics 2017 Proxy Statement
G4-45 Highest governance body’s role in identifying and managing economic, environmental and social impacts, risks and opportunities

Managing Corporate Responsibility

2017 Proxy Statement

Form 10K Risk Factors

G4-46 Highest governance body’s role in reviewing the effectiveness of the organization’s risk management processes for economic, environmental and social topics

Managing Corporate Responsibility

2017 Proxy Statement

Form 10K Risk Factors

G4-47 Frequency of highest governance body’s review of economic, environmental and social impacts, risks and opportunities

Managing Corporate Responsibility

2017 Proxy Statement

Form 10K Risk Factors

G4-48 Highest committee or position that formally reviews and approves the organization’s sustainability report Executive and department leadership
G4-49 Process for communicating critical concerns to the highest governance body 2017 Proxy Statement
G4-50 Nature and total number of critical concerns that were communicated to the highest governance body 2017 Proxy Statement
G4-51 Remuneration policies for the highest governance body and senior executives 2017 Proxy Statement
G4-52 Processes for determining remuneration 2017 Proxy Statement
G4-53 How stakeholder’s views are sought and taken into account regarding remuneration 2017 Proxy Statement
G4-54 Ratio of the annual total compensation for the organization’s highest-paid individual to the median total compensation for all employees Unavailable
G4-55 Ratio of percentage increase in annual total compensation for the organization’s highest-paid individual to the median percentage increase in annual total compensation for all employees Unavailable
Ethics and Integrity
G4-56 Organization’s values, principles, standards and norms of behavior such as codes of conduct

Who We Are

Corporate Compliance and Ethical Business Conduct

G4-57 Internal and external mechanisms for seeking advice on ethical and lawful behavior

Corporate Compliance and Ethical Business Conduct

G4-58 Internal and external mechanisms for reporting concerns about unethical or unlawful behavior

Corporate Compliance and Ethical Business Conduct

Economic Standard Disclosures

Aspect: Economic Performance
G4-DMA Generic disclosures on management approach Community Economic Impacts and Development
G4-EC1 Direct economic value generated and distributed Community Economic Impacts and Development
G4-EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change

Form 10K Risk Factors

G4-EC3 Coverage of the organization's defined benefit plan obligations Form 10K
G4-EC4 Financial assistance received from government Unavailable
Aspect: Market Presence
G4-DMA Generic disclosures on management approach

Our People and Culture

Performance Summary

G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation Unavailable
G4-EC6 Proportion of senior management hired from the local community at significant locations of operation

Our People and Culture

Performance Summary

Aspect: Indirect Economic Impacts
G4-DMA Generic disclosures on management approach Community Economic Impacts and Development
G4-EC7 Development and impact of infrastructure investments and services supported Community Economic Impacts and Development
G4-EC8 Significant indirect economic impacts, including the extent of impacts Community Economic Impacts and Development
Aspect: Procurement Practices
G4-DMA Generic disclosures on management approach Supply Chain
G4-EC9 Proportion of spending on local suppliers at significant locations of operation Supply Chain
Aspect: Availability and Reliability
G4-DMA Generic disclosures on management approach Affordable, Reliable Energy 
EU10 Planned capacity against projected electricity demand over the long term, broken down by energy source and regulatory regime Performance Summary
Aspect: Demand-Side Management
G4-DMA Generic disclosures on management approach Customer Energy Efficiency Solutions
Aspect: Research and Development
G4-DMA Generic disclosures on management approach Advanced Energy Technology
Aspect: Plant Decommissioning
G4-DMA Generic disclosures on management approach for plant decommissioning Form 10K
Aspect: System Efficiency
EU11 Average generation efficiency of thermal plants by energy source and by regulatory regime Performance Summary
EU12 Transmission and distribution losses as a percentage of total energy Performance Summary

Environmental Standard Disclosures

Aspect: Materials
G4-DMA Generic disclosures on management approach Environmental Policy and Management
G4-EN1 Materials used by weight or volume Waste Management (coal)
G4-EN2 Percentage of materials used that are recycled input materials Waste Management (coal ash)
Aspect: Energy
G4-DMA Generic disclosures on management approach Facilities, Fleet and Materials Management
G4-EN3 Energy consumption within the organization Performance Summary
G4-EN4 Energy consumption outside of the organization. Form 10K (electricity and natural gas sales)
G4-EN5 Energy intensity Unavailable
G4-EN6 Reduction of energy consumption Facilities, Fleet and Materials Management
G4-EN7 Reductions in energy requirements of products and services Customer Energy Efficiency Solutions
Aspect: Water
G4-DMA Generic disclosures on management approach Water Management
G4-EN8 Total water withdrawal by source Water Management
G4-EN9 Water sources significantly affected by withdrawal of water Water Management
G4-EN10 Percentage and total volume of water recycled and reused Water Management
Aspect: Biodiversity
G4-DMA Generic disclosures on management approach Wildlife and Habitat Protection Brief
G4-EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas Wildlife and Habitat Protection Brief
G4-EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas Wildlife and Habitat Protection Brief
G4-EN13 Habitats protected or restored Wildlife and Habitat Protection Brief
G4-EN14 Total number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk Unavailable
EU13 Biodiversity of offset habitats compared to the biodiversity of the affected areas Wildlife and Habitat Protection Brief
Aspect: Emissions
G4-DMA Generic disclosures on management approach

Protecting Air Quality

Climate Change and Greenhouse Gas Emissions

G4-EN15 Direct greenhouse gas (GHG) emissions Performance Summary
G4-EN16 Energy indirect greenhouse gas (GHG) emissions (Scope 2) Performance Summary
G4-EN17 Other indirect greenhouse gas (GHG) emissions (Scope 3) Performance Summary
G4-EN18 Greenhouse gas (GHG) emissions intensity Performance Summary
G4-EN19 Reduction of greenhouse gas (GHG) emissions

Climate Change and Greenhouse Gas Emissions

G4-EN20 Emissions of ozone-depleting substances (ODS) Unavailable
G4-EN21 Nitrogen oxides, sulfur dioxide and other significant air emissions

Protecting Air Quality

Performance Summary

Aspect: Effluents and Waste
G4-DMA Generic disclosures on management approach Environmental Policy and Management
G4-EN22 Total water discharge by quality and destination Water Management
G4-EN23 Total weight of waste by type and disposal method Waste Management
G4-EN24 Total number and volume of significant spills Unavailable
G4-EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally Waste Management
G4-EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization's discharges of water and runoff Unavailable
Aspect: Products and Services
G4-DMA Generic disclosures on management approach Environmental Policy and Management
G4-EN27 Extent of impact mitigation of environmental impacts of products and services

Climate Change and Greenhouse Gas Emissions

G4-EN28 Percentage of products sold and their packaging materials that are reclaimed by category Not applicable to Xcel Energy, no product packaging
Aspect: Compliance
G4-DMA Generic disclosures on management approach Environmental Policy and Management
G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions Environmental Policy and Management
Aspect: Transport
G4-DMA Generic disclosures on management approach Unavailable
G4-EN30 Significant environmental impacts of transporting products and other goods and materials for the organization's operations, and transporting members of the workforce

Performance Summary (scope 3 emissions)

Aspect: Overall
G4-DMA Generic disclosures on management approach Environmental Policy and Management
G4-EN31 Total environmental protection expenditures and investments by type Environmental Policy and Management
Aspect: Supplier Environmental Assessment
G4-DMA Generic disclosures on management approach Supply Chain
G4-EN32 Percentage of new suppliers that were screened using environmental criteria Supply Chain
G4-EN33 Significant actual and potential negative environmental impacts in the supply chain and actions taken Unavailable
Aspect: Environmental Grievance Mechanisms
G4-DMA Generic disclosures on management approach Environmental Policy and Management
G4-EN34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms Environmental Policy and Management

Social Standard Disclosures

Labor Practices and Decent Work
Aspect: Employment
G4-DMA Generic disclosures on management approach Our People and Culture
G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region

Our People and Culture

Performance Summary

G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation Total Rewards
G4-LA3 Return to work and retention rates after parental leave, by gender Unavailable
EU15 Percentage of employees eligible to retire in the next 5 and 10 years broken down by job category and by region Performance Summary
EU17 Days worked by contractor and subcontractor employees involved in construction, operation and maintenance activities Performance Summary (hours worked)
EU18 Percentage of contractor and subcontractor employees that have undergone relevant health and safety training Employee Safety
Aspect: Labor/Management Relations
G4-DMA Generic disclosures on management approach Our People and Culture
G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements Unavailable
Aspect: Occupational Health and Safety
G4-DMA Generic disclosures on management approach Employee Safety
G4-LA5 Percentage of total workforce represented in forma l joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs Employee Safety
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender Performance Summary
G4-LA7 Workers with high incidence or high risk of diseases related to their occupation Employee Safety
G4-LA8 Health and safety topics covered in formal agreements with trade unions Employee Safety
Aspect: Training and Education
G4-DMA Generic disclosures on management approach Total Rewards
G4-LA9 Average hours of training per year per employee by gender, and by employee category

Total Rewards (course completions)

Average hours unavailable; planning to report in the future

G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings Total Rewards
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category

Our People and Culture

Unavailable, but information is available on the review process through Connect 4 Performance

Aspect: Diversity and Equal Opportunity
G4-DMA Generic disclosures on management approach

Our People and Culture

Performance Summary

G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity Performance Summary
Aspect: Equal Remuneration for Women and Men
G4-DMA Generic disclosures on management approach Unavailable
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation Unavailable
Aspect: Supplier Assessment for Labor Practices
G4-DMA Generic disclosures on management approach Supply Chain
G4-LA14 Percentage of new suppliers that were screened using labor practices criteria Supply Chain
G4-LA15 Significant actual and potential negative impacts for labor practices in the supply chain and actions taken Unavailable
Aspect: Labor Practices Grievance Mechanisms
G4-DMA Generic disclosures on management approach

Our People and Culture

Corporate Compliance and Ethical Business Conduct

G4-LA16 Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms Unavailable

Human Rights

Aspect: Investment
G4-DMA Generic disclosures on management approach

Corporate Compliance and Ethical Business Conduct

G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening Unavailable
G4-HR2 Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained Unavailable (100% of employees trained on Corporate Compliance and Business Conduct)
Aspect: Non-discrimination
G4-DMA Generic disclosures on management approach Our People and Culture
G4-HR3 Total number of incidents of discrimination and corrective actions taken Unavailable
Aspect: Freedom of Association and Collective Bargaining
G4-DMA Generic disclosures on management approach Our People and Culture
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights Supply Chain
Aspect: Child Labor
G4-DMA Generic disclosures on management approach Our People and Culture
G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor Supply Chain
Aspect: Forced or Compulsory Labor
G4-DMA Generic disclosures on management approach. (Not applicable to our operations) Our People and Culture
G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor Supply Chain
Aspect: Security Practices
G4-DMA Generic disclosures on management approach Unavailable
G4-HR7 Percentage of security personnel trained in the organization's human rights policies or procedures that are relevant to operations Unavailable
Aspect: Indigenous Rights
G4-DMA Generic disclosures on management approach Unavailable
G4-HR8 Total number of incidents of violations involving rights of indigenous peoples and actions taken Unavailable
Aspect: Assessment
G4-DMA Generic disclosures on management approach

Corporate Compliance and Ethical Business Conduct

G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments Unavailable
Aspect: Supplier Human Rights Assessment
G4-DMA Generic disclosures on management approach

Corporate Compliance and Ethical Business Conduct

G4-HR10 Percentage of new suppliers that were screened using human rights criteria Supply Chain
G4-HR11 Significant actual and potential negative human rights impacts in the supply chain and actions taken Unavailable
Aspect: Human Rights Grievance Mechanisms
G4-DMA Generic disclosures on management approach

Corporate Compliance and Ethical Business Conduct

G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms Unavailable

Society

Aspect: Local Communities
G4-DMA Generic disclosures on management approach Community Economic Impacts and Development
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs Community Economic Impacts and Development
G4-SO2 Operations with significant actual and potential negative impacts on local communities Unavailable
EU22 Number of people physically or economically displaced and compensation, broken down by type or project Unavailable
Aspect: Anti-corruption
G4-DMA Generic disclosures on management approach

Corporate Compliance and Ethical Business Conduct

G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified Unavailable
G4-SO4 Communication and training on anti-corruption policies and procedures

Corporate Compliance and Ethical Business Conduct

G4-SO5 Confirmed incidents of corruption and actions taken Unavailable
Aspect: Disaster/Emergency Planning and Response
G4-DMA Contingency planning measures, disaster/emergency management plan and training programs, and recovery restoration plans Affordable, Reliable Energy 
Aspect: Public Policy
G4-DMA Generic disclosures on management approach. Public Policy Engagement
G4-SO6 Total value of political contributions by country and recipient/beneficiary Public Policy Engagement
Aspect: Anti-competitive Behavior
G4-DMA Generic disclosures on management approach

Corporate Compliance and Ethical Business Conduct

G4-SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes Unavailable
Aspect: Compliance
G4-DMA Generic disclosures on management approach

Corporate Compliance and Ethical Business Conduct

G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations Environmental Policy and Management
Aspect: Supplier Assessment for Impacts on Society
G4-DMA Generic disclosures on management approach Supply Chain
G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society Unavailable
G4-SO10 Significant actual and potential negative impacts on society in the supply chain and actions taken Unavailable
Aspect: Grievance Mechanisms for Impacts on Society
G4-DMA Generic disclosures on management approach Unavailable
G4-SO11 Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms Unavailable

Product Responsibility

Aspect: Customer Health and Safety
G4-DMA Generic disclosures on management approach Public Safety
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement Public Safety
G4-PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes Unavailable
EU25 Number of injuries and fatalities to the public involving company assets including legal judgments, settlements and pending legal cases of diseases Unavailable
Aspect: Product and Service Labeling
G4-DMA Generic disclosures on management approach Unavailable
G4-PR3 Type of product and service information required by the organization's procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information Unavailable
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes Unavailable
G4-PR5 Results of surveys measuring customer satisfaction Customer Experience
Aspect: Marketing Communications
G4-DMA Generic disclosures on management approach Customer Experience
G4-PR6 Sale of banned or disputed products Not applicable to Xcel Energy
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship, by type of outcomes Unavailable
Aspect: Customer Privacy
G4-DMA Generic disclosures on management approach

xcelenergy.com

G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data Unavailable
Aspect: Compliance
G4-DMA Generic disclosures on management approach Unavailable
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services Unavailable
Aspect: Access
G4-DMA Generic disclosures on management approach Affordable, Reliable Energy 
EU26 Percentage of population unserved in licensed distribution of service areas Unavailable
EU27 Number of residential disconnections for non-payment, broken down by duration of disconnection and by regulatory regime Customer Experience
EU28 Power outage frequency Performance Summary
EU29 Average power outage duration Performance Summary
EU30 Average plant availability factor by energy source and by regulatory regime Performance Summary

 

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Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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