Customer Support

Students & Recent Graduates

If you’re looking to get your foot in the door at a Fortune 500 company, we offer a wide variety of internships in several fields, in addition to entry level positions catering to a wide range of skills and interests.

High School Students

Through our involvement in the Itasca Project (external link), we partner with the STEP-UP Achieve (external link) and Right Track (external link) programs in the Twin Cities to encourage high school students to pursue careers in the energy industry upon graduation. Learn more about our involvement in these programs.

College Students

Most of our college-level internships are full-time summer positions, but we also offer some part-time year-round co-op internships that can be set up to accommodate your class schedule. All internships are paid and include some level of benefits, such as a 401(k) and paid time off, and many of them can result in full-time jobs down the road, based on performance. We do require that our interns be enrolled in a full-time bachelor or master’s program and be actively taking classes. If your school requires that internships earn academic credit, we can work with them to facilitate that.

Recent Graduates

Entry level positions at Xcel Energy provide you with a unique opportunity to learn more about the rest of our business and build a network that will help you move into other areas if desired.

Here’s a sampling of some of the entry-level opportunities that are often available here:

Customer Care: As a Customer Care representative, you are the voice of the company. We are looking for “people people” who are reliable, professional, and courteous. Some employees choose to make a career in Customer Care; others move on to a wide variety of positions throughout the company.

Apprenticeships: These are structured, multiyear training programs that combine rigorous classroom and on-the-job training. If you like working outside of an office and enjoy a challenge, a skilled labor apprenticeship at Xcel Energy could be the opportunity for you.

Plant Specialists: If you are reliable, have mechanical ability, and like working with big equipment, this could a good position for you.

Behavioral Assessments & EEI Exams

For many positions, we will ask applicants to take a pre-hire behavioral assessment. For select technical positions, we will also ask applicants to take an employment test developed by the Edison Electric Institute (EEI). If you apply to a job that requires either of these assessments, your application will be reviewed by a recruiter. If selected, you’ll receive an email invitation with instructions on how to proceed.

Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.

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Electrical Appliance Safety

Always keep appliances clean, operating properly, and clear of obstructions. Unplug them when cleaning or repairing to avoid serious injury.

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