Customer Support

Judy M. Poferl

Senior Vice President, Corporate Secretary and Executive Services

Judy Poferl is senior vice president and corporate secretary, responsible for executive services.

Previously, Poferl was president and CEO, Northern States Power Company - Minnesota, an Xcel Energy company, with responsibility for the company’s electric and natural gas operations in Minnesota, North Dakota, and South Dakota. Before that, she was regional vice president, Customer and Community Relations, NSP-Minnesota, with responsibility for policy development, and customer and community affairs in Minnesota and the Dakotas. Poferl has more than 23 years of experience in energy and regulation. She directed the Minnesota regulatory and legislative group beginning in 2006, after having taken on increasing responsibilities in the regulatory area since she joined the company in 1998.

Prior to joining Xcel Energy, Poferl held leadership positions within the Minnesota Department of Public Service (now Division of Energy Resources) and Minnegasco (now CenterPoint Energy - Minnegasco), where she managed state and federal regulatory activities.

Poferl currently serves on the board of directors of the Minnesota Chamber of Commerce, the Minneapolis Downtown Council, and Greater Twin Cities United Way; serves as a trustee for the College of St. Benedict and Science Museum of Minnesota; and is a member of the Minnesota Women's Economic Roundtable.

She has a Bachelor of Arts degree in government from the College of St. Benedict and a Master of Arts degree in public affairs from the University of Minnesota’s Hubert H. Humphrey Institute of Public Affairs.

Energy Saving Tip

Want to make a strong statement about energy efficiency? Consider whether your home might be a good candidate for a green roof, solar panels, or a geothermal system.

Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy