Brett C. Carter is executive vice president and Chief Customer and Innovation Officer. Carter oversees the key areas of marketing, customer service, information technology, cyber and physical security, and brand strategy.
With a vision to match innovative technology with easy experiences, Carter is reimagining how the Company evolves customer relationships. His direction will position Xcel Energy as a leader in energy innovation across all industries.
Brett most recently held senior leadership roles with Bank of America, where he oversaw key business areas of operations, technology and shared services. He previously held leadership roles in operations, marketing, and technology at several major utilities, including Duke Energy, UtiliCorp/Aquila, and Dominion.
Brett holds a bachelor of science in Accounting from Clarion University, an MBA with an emphasis on Marketing from the University of Pittsburgh, and has completed the Harvard Business School Advanced Management Program.
Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit
This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.