Customer Support

Brett C. Carter

Executive Vice President and Chief Customer and Innovation Officer

Brett C. Carter is executive vice president and Chief Customer and Innovation Officer. Carter oversees the key areas of marketing, customer service, information technology, and communications.

Carter most recently held senior leadership roles with Bank of America, where he oversaw key business areas of operations, technology and shared services. He previously held leadership roles in operations, marketing, and technology at several major utilities, including Duke Energy, UtiliCorp/Aquila, and Dominion.

Carter holds a bachelor of science in Accounting from Clarion University, an MBA with an emphasis on Marketing from the University of Pittsburgh, and has completed the Harvard Business School Advanced Management Program.

 

Energy Saving Tip

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