Customer Support

Community Relations Managers

We are strongly committed to the communities we serve. Community Relations Managers act as a liaison between us and the communities in which we serve. They work with local residents, businesses, organizations, and other civic or political groups. Their goal is to ensure the best interests of those individuals or groups are put forth.

If you have a question, concern, or issue relating to your community as a whole and its relationship with us, contact your Community Relations Manager.

  • Ben Jaime

    Serving the following communities: Artesia, Carlsbad, Eunice, Hobbs, Jal, Loving, Eddy County, and Lea County

    Email Ben
  • David Essex

    Serving the following communities: Clovis, Portales, Texico, Tucumcari, Curry County, Quay County, and Roosevelt County

    Email David
  • Mike McLeod

    Serving the following communities: Dexter, Hangerman, Lake Arthur, Roswell, and Chaves County

    Email Mike
  • Chris LeFevre

    Serving the following cities: Abernathy, Earth, Floydada, Hale Center, Hart, Kress, Littlefield, Lockney, Olton, Petersburg, Plainview, Silverton, and Springlake

    Email Chris
  • David Essex

    Serving the city of Farwell

    Email David
  • Dru Chidester

    Serving the following cities: Booker, Canadian, Darrouzett, Follett, Higgins, Lefors, Mclean, Miami, Mobeetie, Pampa, Perryton, Wheeler, and White Deer

    Email Dru
  • Jess Shuffield

    Serving the following cities: Borger, Cactus, Dalhart, Dumas, Fritch, Gruver, Sanford, Skellytown, Spearman, Stinnett, Stratford, and Sunray

    Email Jesse
  • Mike Grant

    Serving the following cities: Adrian, Bovina, Canyon, Channing, Claude, Dimmitt, Friona, Groom, Happy, Hereford, Muleshoe, Panhandle, and Vega

    Email Mike
  • Ronnie Walker

    Serving the following communities: Amarillo, Lake Tanglewood, Timbercreek Canyon, and Village of Palisades

    Email Ronnie
  • Steve Deaton

    Serving the following cities: Denver City, Levelland, Lubbock, Morton, Post, Seagraves, Sminole, Slaton, Tahoka, Whiteface, Wilson, and Wolfforth

    Email Steve
  • Sue Castles

    Serving the following cities: Amherst, Anton, Crosbyton, Idalou, Lorenzo, Meadow, New Deal, Ralls, Ropesville, Shallowater, Sudan, and Wellman

    Email Sue
  • Wisconsin community relations manager, Bob Schultz

    Bob Schultz

    Serving Menomonie, Chippewa Falls, Durand and surrounding west central Wisconsin communities

    Email Bob
  • Community relations director, Brian Elwood

    Brian Elwood

    Serving Hudson, Prescott, St. Croix Falls and surrounding western Wisconsin communities

    Email Brian
  • J.Thoney-200x200.jpg

    Julie Thoney

    Serving Eau Claire, Altoona, Neillsville and surrounding west central Wisconsin communities

    Email Julie
  • Wisconsin community relations manager, Larry Loverude

    Larry Loverude

    Serving Ladysmith, Shell Lake, Chetek and surrounding north central Wisconsin communities

    Email Larry
  • Wisconsin community relations manager, Mike BeBeau

    Mike BeBeau

    Serving Ashland, Hayward and surrounding northern Wisconsin communities

    Email Mike
  • An Xcel Energy community relations manager

    Mike Herro

    Serving La Crosse, Sparta, Holmen and surrounding southern Wisconsin communities

    Email Mike

Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.

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Electrical Appliance Safety

Always keep appliances clean, operating properly, and clear of obstructions. Unplug them when cleaning or repairing to avoid serious injury.

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