Several major factors influence your energy bill. These include:
Other factors may be contributing to your bill. Refer to your individual bill for more information—and feel free to give us a call at 1-800-895-4999 if you have any questions.
Some of these factors—such as fuel costs—change frequently. Others are more static. All rates and rate changes for customers must be approved by your state's energy agency in advance.
Rates for electric and natural gas services are based on schedules. Schedules are determined by the type of customer you are (residential or business), usage patterns, and other characteristics.
Standard residential service for electricity is available to any customer for domestic purposes while living in a single private residence, multiplex, townhouse, condominium, etc.
Your monthly bill will show a Service Availability Charge per month and an Energy Charge per kilowatt-hour (kWh). See the rate card or rate book for details.
Fuel Cost Recovery Factor is designed to recover the costs of fuel used to produce electricity and energy purchased on the wholesale electricity market. See rate card or rate book for details.
Power Cost Recovery Factor recovers the cost of power and energy produced and sold to Xcel Energy by third parties. See rate card or rate book for details.
This is a partial list of charges. Please refer to the rate books and other resources below for more information.
We'd welcome your feedback!
Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit
This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.