Customer Support

General Residential Plan

The majority of residential customers use the general residential plan with a tiered rate structure requested and approved by the Colorado Public Utilities Commission. Tiered rates more accurately reflect the higher cost of providing summer electricity to our customers. The tiered rate structure also sends an effective price signal to our customers when making energy efficient decisions. Refer to the rate card (PDF) for more details and specific figures.

Several major factors influence your energy bill. These include:

Some of these factors—such as fuel costs—change frequently. Others are more static. All rates and rate changes for customers must be approved by your state's energy agency in advance. Rates for electric and natural gas services are based on schedules. Schedules are determined by the type of customer you are (residential or business), usage patterns, and other characteristics.

General Residential Rate (Electric Service)

R (Residential General Service) has a monthly minimum rate as well as energy charges.

For information on other electric rate schedules, including Residential Outdoor Area Lighting Service, Street Lighting Service/Unincorporated Areas, and Photovoltaic Generation Systems, refer to the rate card. You may also refer to the full Electric Rate Tariff Book (PDF).

General Residential Rate (Gas Service)

RG (Residential Gas Service) has a monthly minimum rate as well as usage charges.

RGL (Residential Gas Outdoor Lighting Service) is limited to existing installations and has a monthly minimum rate per mantle fixture.

For more information on natural gas rates, refer to the rate card (PDF) and the full Natural Gas Tariff Book (PDF).

Interested in other rate options?

Check out our other pricing plans available to Colorado residential customers: Time of Use Pricing and Peak Demand Pricing.

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

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