Customer Support

PowerOn and Gas Affordability Program

The PowerON and Gas Affordability Program is offered by Xcel Energy and is administered by the Energy Cents Coalition.  The programs offer low-income households in Minnesota the opportunity to receive a discount on a portion of their monthly electric bill (through the PowerON program) and monthly gas bill (through the Gas Affordability program).

Assistance will be provided in two ways:

  1.    Affordable monthly payments (percentage of your household income)
  2.    Past-due bill forgiveness

The program is available to residential customers who are currently receiving assistance from the federal Low Income Home Energy Assistance Program (LIHEAP). In order to be enrolled in the PowerON and Gas Affordability Program, customers must agree to be placed on a leveled payment plan and to make the required monthly payment to stay enrolled.


Enrollment is offered on a first-come first-served basis until the budget is reached for assistance. To apply, customers should complete the PowerON/Gas Affordability Application and mail it to:

Energy Cents Coalition
823 E 7th Street
Saint Paul, MN 55106

Please do not contact the Energy CENTS coalition to apply for the discount programs until you have received an award letter from Energy Assistance. For more information on the Energy CENTS coalition, please visit energycents.org or call 651-774-9010 or 888-774-9070.

Energy Saving Tip

Install ceiling fans to keep cool air circulating so you can turn down your air conditioner. Still, make sure to turn off your fan when you leave the room.

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Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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