Customer Support

PowerOn and Gas Affordability Program

The PowerON and Gas Affordability Program is offered by Xcel Energy and is administered by the Energy Cents Coalition.  The programs offer low-income households in Minnesota the opportunity to receive a discount on a portion of their monthly electric bill (through the PowerON program) and monthly gas bill (through the Gas Affordability program).

Assistance will be provided in two ways:

  1.    Affordable monthly payments (percentage of your household income)
  2.    Past-due bill forgiveness

The program is available to residential customers who are currently receiving assistance from the federal Low Income Home Energy Assistance Program (LIHEAP). In order to be enrolled in the PowerON and Gas Affordability Program, customers must agree to be placed on a leveled payment plan and to make the required monthly payment to stay enrolled.

Enrollment is offered on a first-come first-served basis until the budget is reached for assistance. To apply, customers should complete the PowerON/Gas Affordability Application and mail it to:

Energy Cents Coalition
823 E 7th Street
Saint Paul, MN 55106

Please do not contact the Energy CENTS coalition to apply for the discount programs until you have received an award letter from Energy Assistance. For more information on the Energy CENTS coalition, please visit or call 651-774-9010 or 888-774-9070.

Energy Saving Tip Icon

Energy Saving Tip

Set your hot water heater to no higher than 120 degrees Fahrenheit. This isn't just energy smart—it's also safer, since it reduces the likelihood of accidental burns.

chat bubble logo

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy