The Minnesota Cold Weather Rule dictates that eligible residential energy customers are protected from service disconnection from October 15 through April 15 provided the disconnection would affect the customer’s primary heating source.
Income eligible customers are not required to pay more than 10% of their household income each month toward their Xcel Energy bill.
To avoid disconnection, customers who receive a notice of proposed disconnection must immediately contact the utility and commit to a payment plan. If needed, Xcel Energy will refer customer to local community energy assistance programs.
We'd welcome your feedback!
Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit
This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.