Customer Support

Colorado Medical Exemption Program

A special program offered by Xcel Energy and overseen by the National Multiple Sclerosis Society

What it is:

The Colorado Medical Exemption Program (CMEP) provides lower electric rates to Xcel Energy customers who use life support equipment in their households and/or have medical conditions requiring high power use during the summer.

Who can take part?

Xcel Energy customers can take part if they:

  1. Use life support equipment and/or have a qualifying medical condition.
    (Some examples include: home dialysis, oxygen and CPAP machines, electric wheel chair, MS, Lupus, Epilepsy etc.);
  2. Use a lot of power in the summer (more than 830 KWH of power each
    month);
  3. Have a household income of less than 250% of federal poverty guidelines and;
  4. Complete and return the program application by May 1 of the current calendar year for the discount to be applied for June - September of the current calendar year.

Note: Customers must meet all four to be approved for the program.

How the program works:

Most customers pay higher rates in the summer. They are charged $0.046 for the first 500 kilowatt hours of electricity and $0.09 for electricity use over 500 kilowatt hours.  This tiered rate can make summer bills much higher, largely if power use is over 830 KWH per month.

CMEP offers a rate of $0.063 per kilowatt-hour (kWh) for all electricity used each month from June-September. The program not only lowers billing rates but also does not charge extra for using more electricity.  Rates go back to standard rates October 1.

How to apply:

  1. Complete and sign the program application. Note: Part of it must be signed and completed by your health care provider.
  2. Mail your completed application by May 1 to:
    Colorado Medical Exemption Program
    900 S. Broadway, Suite 250
    Denver, CO 80209

Questions? Call 303-698-5409 or view the Program Information Sheet

Energy Saving Tip

Install ceiling fans to keep cool air circulating so you can turn down your air conditioner. Still, make sure to turn off your fan when you leave the room.

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Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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