Customer Support

Colorado Medical Exemption Program

A special program offered by Xcel Energy and overseen by the National Multiple Sclerosis Society

What it is:

The Colorado Medical Exemption Program (CMEP) provides lower electric rates to Xcel Energy customers who use life support equipment in their households and/or have medical conditions requiring high power use during the summer.

Who can take part?

Xcel Energy customers can take part if they:

  1. Use life support equipment and/or have a qualifying medical condition.
    (Some examples include: home dialysis, oxygen and CPAP machines, electric wheel chair, MS, Lupus, Epilepsy etc.);
  2. Use a lot of power in the summer (more than 830 KWH of power each
  3. Have a household income of less than 250% of federal poverty guidelines and;
  4. Complete and return the program application by May 1 of the current calendar year for the discount to be applied for June - September of the current calendar year.

Note: Customers must meet all four to be approved for the program.

How the program works:

Most customers pay higher rates in the summer. They are charged $0.046 for the first 500 kilowatt hours of electricity and $0.09 for electricity use over 500 kilowatt hours.  This tiered rate can make summer bills much higher, largely if power use is over 830 KWH per month.

CMEP offers a rate of $0.063 per kilowatt-hour (kWh) for all electricity used each month from June-September. The program not only lowers billing rates but also does not charge extra for using more electricity.  Rates go back to standard rates October 1.

How to apply:

  1. Complete and sign the program application. Note: Part of it must be signed and completed by your health care provider.
  2. Mail your completed application by May 1 to:
    Colorado Medical Exemption Program
    900 S. Broadway, Suite 250
    Denver, CO 80209

Questions? Call 303-698-5409 or view the Program Information Sheet

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Install ceiling fans to keep cool air circulating so you can turn down your air conditioner. Still, make sure to turn off your fan when you leave the room.


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Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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