Customer Support

Variety of Ways to Pay

You can pay your bill your way.

Compare your payment options and choose any option that's best for you.

Payment Method How to Pay Payment Features Fee
Online

Pay online using your checking account, credit card, or debit card. You must be enrolled in My Account.

You can also enroll in paperless billing to pay online.

  • View your bill online
  • Payment reminders
  • Immediate payment

Free if using checking account

$2.90 fee or personal card or $29.95 fee for commercial card

Credit or Debit Card Use BillMatrix to pay online with personal card or commercial card. Learn more about credit/debit card payments.
  • Immediate payment

$2.90 fee for personal card or $29.95 fee for commercial card

Mobile App On your phone using your bank account, credit card, or debit card. Download the app.
  • View your bill on your phone
  • Immediate payment

Free if using checking account

$2.90 fee for personal card or $29.95 fee for commercial card

Phone

You can pay for free using your bank account by calling 800-895-4999

If you are paying over the phone and using a credit card, you can call 800-895-4999 and be directed to Fiserv, or you can call Fiserv directly at 888-747-1523.

  • Immediate payment

Free if using checking account

$2.90 fee for personal card or $20.95 fee for commercial card

Mail

Mail your payment along with payment stub to:
Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484

  • Payment sent directly to us
Postage
In Person Find a pay station in your area to pay with cash or money order using your account number or bill stub.
  • Immediate payment
$1.50 transaction fee
Auto Pay Have your payment deducted from your checking account automatically. Enroll in Auto Pay.
  • Immediate payment on due date
  • Avoids late fees
  • Saves time
Free

Energy Saving Tip

A programmable thermostat can help you save big on energy costs, adjusting the temperature when you're at work, at play, or asleep.

Preventing Carbon Monoxide Poisoning

Install carbon monoxide detectors and annually hire a qualified contractor to inspect your home for proper ventilation.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy