Customer Support

Variety of Ways to Pay

You can pay your bill your way.

Compare your payment options and choose any option that's best for you.

Payment Method How to Pay Payment Features Fee
Pay Online

Pay online using your checking account, credit card, or debit card. You must be signed up for My Account.

You can also Sign up for eBill to pay online.

  • View your bill online
  • Payment reminders
  • Immediate payment

Free if using checking account

$2.90 fee or personal card or $29.95 fee for commercial card

Pay Using Credit or Debit Card Use BillMatrix to pay online with personal card or commercial card. Learn more about credit/debit card payments.
  • Immediate payment

$2.90 fee for personal card or $29.95 fee for commercial card

Pay Using Mobile App On your phone using your bank account, credit card, or debit card. Download the app.
  • View your bill on your phone
  • Immediate payment

Free if using checking account

$2.90 fee for personal card or $29.95 fee for commercial card

Pay by Phone

You can pay for free using your bank account by calling 800-895-4999

If paying over the phone and using a credit card, you can call 800-895-4999 and be directed to Fiserv, or you can call Fiserv directly at 888-747-1523.

  • Immediate payment

Free if using checking account

$2.90 fee for personal card or $20.95 fee for commercial card

Pay by Mail

Mail your payment along with payment stub to:
Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484

  • Payment sent directly to us
Postage
Pay in Person Find a pay station in your area to pay with cash or money order using your account number or bill stub.
  • Immediate payment
$1.50 transaction fee
Auto Pay Have your payment deducted from your checking account automatically. Sign up for Auto Pay.
  • Immediate payment on due date
  • Avoids late fees
  • Saves time
Free

Energy Saving Tip

A programmable thermostat can help you save big on energy costs, adjusting the temperature when you're at work, at play, or asleep.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

Xcel Energy MaritzCX

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