Customer Support

Variety of Ways to Pay

You can pay your bill your way.

Compare your payment options and choose any option that's best for you.

Payment Method How to Pay Payment Features Fee
Online

Pay online using your checking account, credit card, or debit card. You must be enrolled in My Account.

You can also enroll in paperless billing to pay online.

  • View your bill online
  • Payment reminders
  • Immediate payment

Free if using checking account

Credit/Debit Card:

$1.50 fee for residential customers or 2.2% fee for non-residential customers

Credit or Debit Card Use Kubra EZ-Pay to pay online with a credit or debit card. Learn more about credit/debit card payments.
  • Immediate payment

$1.50 fee for residential or 2.2% for non-residential customers

Mobile App On your phone using your bank account, credit card, or debit card. Download the app.
  • View your bill on your phone
  • Immediate payment

Free if using checking account

Credit/Debit Card:

$1.50 fee for residential customers or 2.2% for non-residential customers

Phone

You can pay for free using your bank account by calling 800-895-4999. 

If you are paying over the phone and using a credit card, you can call 800-895-4999 and be directed to Fiserv, or you can call Fiserv directly at 888-747-1523.

  • Immediate payment

Free if using checking account

Credit/Debit Card:

$1.50 fee for residential customers or 2.2% for non-residential customers

Mail

Mail your payment along with payment stub to:
Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484

  • Payment sent directly to us
Postage
In Person Find a pay station in your area to pay with cash or money order using your account number or bill stub.
  • Immediate payment
Transaction fees apply
Auto Pay Have your payment deducted from your checking account automatically. Enroll in Auto Pay.
  • Immediate payment on due date
  • Avoids late fees
  • Saves time
Free
Energy Saving Tip Icon

Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.