Customer Support

One-Time Release of Information Other Than Customer Energy Usage Data

Xcel Energy also makes available a form for customers to authorize a one-time release of their account data to a third party for purposes such as obtaining a credit reference letter, service verification letter, or lock authorization. Such releases typically include the customer’s name and mailing address, Xcel Energy account number, service address, service type(s), and service dates. In no case will Xcel Energy allow the one-time release authorization form to be used to release a customer’s Social Security Number or any financial account number to a third party.

The customer of record must complete and sign Xcel Energy’s one-time release authorization form; alternate forms will not be accepted. The customer must check the box(es) which describe the purpose(s) to be served by releasing the information to the third party, provide the identity and contact information for the third party, enter the customer’s account number and service address, and sign and date the form.

Customers must send the completed consent form to Xcel Energy at or P.O. Box 8 Eau Claire WI 54702, or fax the form to 866-208-8732. Invalid or incomplete consent forms will be returned, and their request for information release will not be honored.

Xcel Energy One-Time Release of Information (other than CEUD) Authorization Form

Energy Saving Tip Icon

Energy Saving Tip

Turn off your lights when you leave the room—even if you'll only be gone for a moment. Contemporary light bulbs require very little energy to turn "on."

chat bubble logo

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy