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Customer Support

Electronic Data Interchange

As a business customer, you can receive your energy bill electronically the day after the billing cycle is complete. Our free, secure Electronic Data Interchange (EDI) service provides timely details, greater access, and more opportunities to manage your energy expenses.

Benefits

With EDI, you receive:

  • An electronic energy bill in a specially encrypted format. For increased security, you may choose to set up your EDI account through encrypted SFTP or the VAN.*
  • The ability to quickly access and process billing information, conduct analysis, and perform data sharing.
  • Reduced costs for data entry, paper storage, paper tracking, and mail handling.
  • Improved security and acknowledgment of receipt.
  • Improved corporate trading relationships.

*Note: Added costs of a VAN and any necessary translator software and hardware are your responsibility as we only provide EDI-810 data format electronic files at no cost.

Eligibility

To qualify, you must be an Xcel Energy business customer with the ability to receive and process EDI 810 data.

How to get started

Complete an EDI Trading Partner Agreement with Xcel Energy. If you operate in multiple service areas, please print out and complete one agreement for each region and provide the agreements via email to your account manager or the Business Solutions Center at bsc@xcelenergy.com.

Additional information

We use the standard EDI-810 or Electronic Data Interchange-810, which is the electronic format common to all utilities.

The timing of an EDI set-up varies, the process could take a couple months depending on the customer. You'll receive notification to submit a list of test accounts. After testing, we will confirm that EDI is in effect and suppress paper bills

Energy Saving Tip

Heat or cool a smaller area by closing vents in rooms that are not in use. You’ll stay more comfortable when you're managing less air space.  

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.