Customer Support

What to do

Report the outage

If your power goes out, report your outage immediately. Use our online reporting tool or call Xcel Energy's electric outage line at 1-800-895-1999.

The sooner we know about an outage, the sooner we can start working on fixing it.

It takes less than a minute to report an outage. Our electric outage line also offers outage information and restoration estimates.

Check the outage map for updates

When an outage happens, we do everything we can to restore power quickly and safely. Keep checking our electric outage map for updates.


Energy Saving Tip

Create your own shade by planting a tree in a strategic location in your yard to block sunlight from pouring into your windows. It doesn't get much more green than a tree!


Call 811 Before You Dig

The safe and legal way to dig is to know what's below ground before you start.

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