Company:

Xcel Energy

Who should I contact for more information?

If you have any questions regarding Windsource, please:

• Call our Customer Service Center at 1-800-895-4999 (residential customers); 1-800-481-4700 (business customers)
• Visit our web site at xcelenergy.com
• Write to us at Xcel Energy, P.O. Box 8-HSC, Eau Claire, WI 54702-0008

How will I be billed?

A Windsource Charge will appear as a separate line item on your monthly Xcel Energy bill, charged against the number of Windsource kilowatt-hours (kWh) you purchased. The Windsource rate is in addition to your base electrical rates and is currently set at $4.708 per 100 kWh block. Based on your Windsource usage, a separate Windsource Adjustment line item appears on your bill, which includes credits for the Air Quality Improvement Rider (AQIR) and for the cost of coal and natural gas from your base rates, known as the Electric Commodity Adjustment (ECA). For example, a customer who signs up for 100 percent Windsource will receive a 100 percent credit toward their ECA and AQIR. The ECA adjustment is subject to change on a quarterly basis. For 2007, the average net Windsource Charge was $1.110 per 100 kWh block. For the first half of 2008, the average net Windsource charge was $1.420 per 100 kWh block.  Based on these rates, an average residential customer using 675 kWh per month and signing up for 100 percent Windsource should expect an average increase of less than $10 to their monthly bill.

Boulder customers who sign up for Windsource receive a credit toward the Climate Action Plan tax. The credit does not appear as a separate line item on the bill and is instead included in the Climate Action Plan tax line item on your bill.

All rates are subject to change at any time pending approval from the Public Utilities Commission of Colorado. Based on current rates and your individual usage, your rates may vary from the example presented above.

How will my electricity bill be calculated?

Your electricity charges will reflect your metered electricity usage billed at the base electric rate plus the “Windsource Adjustment.”

Will my electricity rates change over time?

Because base electric rates, wind energy rates and energy cost adjustments will vary, your Windsource Adjustment will also vary. A Windsource customer may pay more or less for electricity than under the standard rates.

What fuel sources will be used to generate my power?

The energy that supplies Windsource is 100 percent wind energy generated or purchased from Colorado wind farms. For comparison, the 2006 average mix of resources supplying Public Service Company of Colorado included: coal (59%), natural gas (35%), wind (3%), and hydro (3%).

What length of agreement is required?

For our residential and small business customers, there’s a minimum one-year purchase requirement (three years for large business customers). You’ll continue to participate in Windsource on a month-to-month basis until you notify us of a change in your commitment. If you move before the completion of your minimum term, your Windsource commitment will automatically be terminated.

If I want to terminate this agreement, what is the early termination fee?

There is no fee for early termination. Early termination is not allowed unless you move from your premise and finalize your electric service.

What other fees might I be charged?

The Wind Energy Service is subject to all base rate Electric Rate Adjustments.