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Contact Us
We appreciate your interest in Xcel Energy. We want to hear from you. Our web site provides useful information about your bill, order/discontinue service, determine payment options, and saving energy.
24-hour Electric and Gas Emergency Contacts
| Electric Emergency/Power Outage |
1-800-895-1999 |
| Gas Emergency/Gas Odor |
1-800-895-2999 |
E-mail Us
You can e-mail us with your comment. Due to the volume of e-mail we receive, we may not be able to respond immediately to your concern, but we will handle your request in a timely manner.
Phone Directory
| Residential Customers |
Phone |
| Billing & Service Inquiries * |
1-800-895-4999 |
| Product Sales and Information * |
1-800-895-4999 |
| HomeSmart |
1-866-VERY-SMART
(837-9762) |
| Call Before You Dig |
811 |
| Report a Streetlight Outage |
1-800-960-6235 |
| Spanish/Espanol* |
1-800-687-8778 |
| TDD/TTY (Speech/Hearing Impaired) * |
1-800-895-4949 |
*Please call 612-330-5500 if you are calling from outside the United States
| Corporate Contacts |
Phone |
| Corporate Employees or Departments |
1-800-328-8226 |
Write Us
| Corporate Mailing Address |
Payment Address |
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This address should be used for corporate correspondence unless you have another specific address.
Xcel Energy
414 Nicollet Mall
Minneapolis, MN 55401-1993
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We encourage you to use the return envelope included with your bill. There are also many other ways to pay your bill, which you can find on the Residential, Business or Commercial & Industrial pages.
If you do not wish to use these methods and do not have the envelope, please send your payment to this address:
Xcel Energy
PO Box 9477
Minneapolis, MN 55484-9477
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