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Question: What billing and payment options does Xcel Energy offer?

Answer:

There are many options. If you are a residential customer, just go to http://www.xcelenergy.com/paysmart to check out all the PaySmart from Xcel EnergySM   payment options. If you are a business customer, visit http://www.xcelenergy.com/billwise to see the BillWise from Xcel EnergySM payment options. If you are a commercial   and industrial customer, point to the “Commercial & Industrial” link at the top of this page then select “Payment Options” from the menu that appears just below. A short summary of payment options is presented here:

 

Billing/Payment optionsCustomer TypeImportant feature

Online View & Pay

Residential

Electronic billing and online payment

Averaged Monthly Payment

Residential, Business

Pay about the same amount each month

EDI

Business

Receive billing data electronically

AutoPay

Residential, Business

Direct debit from checking or savings account

EFT

Business

Electronic funds transfer

Pay-by-mail

Residential, Business

Mail coupon and payment to: Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477

Pay-by-phone

Residential, Business

Call 1-800-895-4999 to make a payment

Pay Stations

Residential, Business

Pay at retail locations such as designated super markets and convenience stores

Credit/Debit cards

Residential

Use MasterCard, Discover and Diners Club credit card for payments offered with NCO Financial

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