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Our products and services differ based on state. Please select your state (or the state you're interested in) from the list to the left.
Why do our products and services differ based on state? Because our business is regulated by state. We have regulated operations in eight Western and Midwestern states. The different regulatory body for each state we serve determines what products and services we deliver in that state.
South Dakota electric heat customers can save with our Backup Relief rates. Get big savings on your energy bill. To enroll, you must have:
Save up to half on your electric base rates by allowing us to control (interrupt) your primary electric heat source during peak heating times (October - May). During an interruption, you must be able to switch to your backup heat source automatically. These control periods can last for several hours.
You can also add your electric water heater and save even more. Since interruptions may last longer than 12 hours for water heaters, we recommend at least 100 gallons of hot water storage capacity.
If you have a heat pump and use it for cooling in the summer, you may choose to have it controlled like other equipment (it will be switched off for several hours) normally or not at all during the summer and pay a higher rate from June – September. You may also want to consider our Heat Pump program (see Additional information below).
In order to join, you must also hire a licensed electrician at your own expense to install a second meter and control switch on their property. The estimated cost for this installation is about $1,500 - $2,000.
When you have an electric heat source and a fossil fuel back up, Backup Relief is a great option. With Back Relief, you can
Choose the rate that best meets your needs and situation:
Select the Standard Backup Relief rate, if you have a backup fossil fuel heat source and your primary source is an electric.
How will the Standard Backup Relief rate affect the interruption (control) of your equipment?
The Standard Backup Relief rate charged on this meter is the same all year round. If you have a heat pump used for cooling in the summer, you can also try the Optional Summer Cooling rate or our Heat Pump program (see Additional information below).
|Type of Customer||Rate Code||Monthly Meter Charge||Year Round Rate per kWh|
Select the Optional Summer Cooling rate, if you:
How will the Optional Summer Cooling rate affect the interruption (control) of your equipment?
The Optional Summer Cooling rate charged on this meter is lower in the winter and higher in the summer. You pay a higher rate in the summer than customers using the Standard Backup Relief Rate or those in our Heat Pump program because you are not interrupted at all from June – September.
If you have a heat pump used for cooling in the summer and want to save more on your summer rate, you can also try our Heat Pump program (see Additional information below).
|Type of Customer||Rate Code||Monthly Meter Charge||Winter Oct – May Rate per kWh||Summer June-Sept Rate per kWh|
Note: Rates are subject to riders/adjustments (such as fuel costs), city fees, taxes and other charges where applicable. Rates may change upon approval your state’s energy agency. See rate information on your state for more details.
To qualify, you must:
To enroll in the Backup Relief program:
You must participate for a minimum of one year from date of enrollment. Choose the rate that applies to your situation (see Benefits section above for rates).
You must have dual fuel for heating including a primary electric heat source and an alternative fossil fuel source. Both sources separately must be able to provide 100% of your heating needs.
You must also hire a licensed electrician at your own expense to install a second meter and the control switch. The estimated cost for this installation is about $1,500 - $2,000.
Your primary electric heat source must be:
Your back-up fossil fuel source must be fuel oil, propane, or natural gas (no fireplaces or stoves) that:
In order to participate in Backup Relief, you must hire a licensed installer (electrician/HVAC contractor) at your own expense to:
We recommend including a manual switchover device to test both heating systems before winter begins.
If you have any questions regarding the Back-up Relief program, please call 1-800-895-4999.