Outdoor Lighting Outage or Repair

Report a Problem

If you've noticed an outdoor light within our service area that's in need of maintenance, please complete and submit the form below.

* Required fields

Customer Information
Name is not valid.
Email format is not valid.
- Phone area code must be 3-digit. Please enter a 3-digit number. - Please enter a 4-digit number.

Light Information

If an outdoor lighting pole is broken, please call Xcel Energy Customer Care at 1-800-895-4999. (Except in Minnesota; continue form submission)

  • Light out   
  • Light on and off   
  • Light on days   
  • Light dim   
  • Globe broken   
  • Globe hanging   
  • Pole broken (MN Only)   
  • Pole leaning (MN Only)   
Please select at least one option.


  • Street Light: Lighting of public streets or on highways.
  • Security Light: Lighting of outdoor area on customer's property.

Light Location

House number is required.Please enter the number "0" into this field if you do not know the House Number.
City is not valid.
Please select a state
  If "Other" is selected, please enter a description of the location in the Comments field below.
  • Other   

Please enter any additional information that may help our technician locate the light for repair.