Outdoor Lighting Outage or Repair

Report a Problem

If you've noticed an outdoor light within our service area that's in need of maintenance, please complete and submit the form below.

* Required fields

Customer Information
Name is not valid.
Email format is not valid.
- Phone area code must be 3-digit. Please enter a 3-digit number. - Please enter a 4-digit number.

Light Information

If an outdoor lighting pole is broken, please call Xcel Energy Customer Care at 1-800-895-4999. (Except in Minnesota; continue form submission)

  • Light out   
  • Light on and off   
  • Light on days   
  • Light dim   
  • Globe broken   
  • Globe hanging   
  • Pole broken (MN Only)   
  • Pole leaning (MN Only)   
Please select at least one option.


  • Street Light: Lighting of public streets or on highways.
  • Security Light: Lighting of outdoor area on customer's property.

Light Location

House number is required.
City is not valid.
Please select a state
  If "Other" is selected, please enter a description of the location in the Comments field below.
  • Other   

Please enter any additional information that may help our technician locate the light for repair.