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Learn About Outages

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What to do if your power goes out

Report the outage immediately

The sooner an outage is reported, the sooner we can get a crew out to begin repairs. To report an outage, please call Xcel Energy's outage line at 1-800-895-1999.

Check the outage map for updates

Our restoration crews are experts in getting the power back on. As soon as a crew arrives, it will assess the problem and begin the repair process. While repairs are in progress, please visit our outage map for timely updates. We appreciate your patience during your wait for the power to be restored.

Know that we're working as fast as possible

Especially during weather-related outages, damage can be widespread and repairs may be complex. Our crews focus on restoring the largest groups of affected customers first. They will always do their utmost to restore your power in a timely, safe and efficient manner.

Choose your state

Our products and services differ based on state. Please select your state (or the state you're interested in) from the list to the left.

Why do our products and services differ based on state? Because our business is regulated by state. We have regulated operations in eight Western and Midwestern states. The different regulatory body for each state we serve determines what products and services we deliver in that state.