Our products and services differ based on state. Please select your state (or the state you're interested in) from the list to the left.
Why do our products and services differ based on state? Because our business is regulated by state. We have regulated operations in eight Western and Midwestern states. The different regulatory body for each state we serve determines what products and services we deliver in that state.
eBill on My Account
eBill on My Account
Manage and pay your account online
Overview
Get a free, fast and convenient way to pay online using eBill through My Account. Forget the hassle of paying other ways like via mail.
Benefit from our latest and most flexible payment option. eBill offers the ease of online payment with a range of added features to fit your needs. With eBill, you can:
- View and pay your energy bill online 24/7
- Pay directly from your checking account (choose from one-time or recurring payments)
- Access your account information, history (up to 24 months) and data about your energy use
- Make paying easier by setting email alerts and recurring payments
- Compare your energy use to others and discover what measures you can take to save money
- Contact our 24-hour Customer Contact Center directly, if you need assistance
Online View and Pay customers, when you choose to upgrade your account to eBill, we will automatically transfer your old account to our improved service.
eBill is offered through My Account on XcelEnergy.com. To enroll in eBill, sign up on My Account today.
Benefits
eBill is:
- Free: Get a value-added service at no extra charge
- Fast: Pay quickly (processed the next business day)
- Convenient: Pay or view your bill online 24/7
- Smart: Set reminders and recurring payments to make paying your bill easier
- Safe: Trust your information with a secure site
- Green: Help the environment by going paperless
Online View and Pay customers, when you upgrade your account to eBill, we will automatically transfer your account to our improved service.
Who Qualifies
Any residential or business customer of Xcel Energy from any state can enroll in eBill.
How to Get Started
To enroll in eBill, sign up through My Account on XcelEnergy.com. Then select the Current Bill tab and choose eBill.
After you enroll, you have the option to setup one-time or recurring online payments. You can also establish payment reminders.
If you decide to do online payments from your bank account through eBill, you will need to provide the following banking information:
- The routing transit number (identifies your bank, credit union or financial institution)
- The account number from your checking or savings account
Additional Information
If you have any questions regarding eBill, call our 24-hour Customer Contact Center at 1-800-895-4999.
