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Our products and services differ based on state. Please select your state (or the state you're interested in) from the list to the left.
Why do our products and services differ based on state? Because our business is regulated by state. We have regulated operations in eight Western and Midwestern states. The different regulatory body for each state we serve determines what products and services we deliver in that state.
Save time and hassle versus paying your bill yourself. Auto Pay is a free, simple and worry-free way to pay your monthly bill automatically. With Auto Pay through My Account, you:
Auto Pay means no late fees and no worries. Enroll online now in Auto Pay through My Account today.
Auto Pay is:
Any Xcel Energy residential or business customer from any state can sign up for Auto Pay. However, if you are on a Pay Arrangement, you cannot use Auto Pay.
Choose from two ways to order Auto Pay:
If you have any questions, call our 24-hour Customer Contact Center at 1-800-895-4999 or send them an e-mail.
Call us at least five business days before your payment due date. Call 1-800-895-4999
To cancel Auto Pay, contact us at least three business days in advance of your payment due date. Call 1-800-895-4999
If you have multiple accounts with us but have the same debtor number, all accounts must be set up from the same bank account for Auto Pay.
If your bank account shows insufficient funds, we'll assess a return check charge on your next bill. You’ll be removed from Auto Pay if you have two months of insufficient funds within a year.