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Pay with a Credit or Debit Card

Pay with a Credit or Debit Card

Pay conveniently, anytime

Overview

Pay your energy bill online or by phone using your credit or debit card for a fee. Our partner, BillMatrix, can accept a payment any time and will post it the next business day.

  • All major credit/debit cards are accepted, and a transaction fee of $3.45 applies. Xcel Energy does not benefit from this fee.
  • Maximum Payment Amount: The maximum payment allowed for each credit/debit card transaction is $3,000.


Check with your bank or card provider as they may have individual transaction and daily limits on credit or debit card transactions.

Note: Payment by credit or debit card is not available in Texas.

Benefits

When you pay by credit or debit card, you can:

  • Pay anytime online or by phone
  • Get your payment processed quickly, posted the next business day

Who Qualifies?

You must be either a residential or business customer of Xcel Energy in any state except Texas.

How to Get Started

You can pay with a credit or debit card via three methods:

  1. By phone - call BillMatrix at 1-888-747-1523. You may also call us at 1-800-895-4999.
  2. Online - visit the BillMatrix website and enter the necessary information for the transaction.
  3. Mobile device - visit the BillMatrix website and enter the necessary information for the transaction.


The charge appears as XCEL ENERGY PAYMENT on your card statement. Please note that a $3.45 transaction fee applies.

Additional Information

If you have any questions, call BillMatrix at 1-888-747-1523.

Payment Methods:

Mobile: m.xcelenergy.com
Online: BillMatrix website
Phone: 1-888-747-1523

Choose your state

Our products and services differ based on state. Please select your state (or the state you're interested in) from the list to the left.

Why do our products and services differ based on state? Because our business is regulated by state. We have regulated operations in eight Western and Midwestern states. The different regulatory body for each state we serve determines what products and services we deliver in that state.