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Energy Assistance

Energy assistanceWe know that families with children, senior citizens and individuals with special needs can sometimes struggle to pay their energy bills. At Xcel Energy, we’re committed to providing a helping hand to those in need.

Through the collaborative efforts of state and local agencies, low-income advocates and Xcel Energy’s personal accounts department, our customers can get help with bill payment problems and gain access to weatherization services for their homes.

We’re pleased to announce that in 2006, Xcel Energy and our customers contributed more than $17 million to energy assistance programs throughout our service area.

Our support of energy assistance includes:

  • Public policy and advocacy supporting efforts on the state and federal level to increase funding for Low-Income Energy Assistance Programs (LIHEAP).
  • Corporate contributions to state and local energy assistance agencies and energy weatherization programs.
  • Encouraging our customers to contribute to statewide fuel funds via their Xcel Energy bills.
  • In-kind marketing and public relations to support energy assistance organizations and low-income advocates.

Get help paying your bill

Energy assistance

  • If you or anyone you know needs a helping hand with energy bills, please call us at 1-800-895-4999 to find out about payment arrangements and available state and federal financial energy assistance for eligible households.
  • View programs available in your area.

Personal Accounts department

  • If you are already receiving energy assistance, please have your agency contact our Personal Accounts department at 1-800-331-5262

Resources to help manage your bill

 


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