Storm Restoration Process

The Xcel Energy storm restoration process gives top priority to situations that threaten public safety, such as live, downed wires. Priority is also given to facilities that protect public safety and health, including police stations and hospitals. repairs are then prioritized based on what will restore power to the largest number of customers most quickly. Crews will work around the clock until power is restored to all customers. The number of customers affected by outages, and the time it will take to fully restore depends on the size of the storm and the extent of the damages it causes.

For updated information, please call our automated information line: 1-800-895-1999. Call 911 to report any emergency, downed power lines or natural gas leaks.
For more information about your situation, feel free to e-mail Inquire@xcelenergy.com

We are prioritizing our work to restore power to critical services such as nursing homes and fire departments. Because of extensive damage to the system, some customers may be without service for up to five days. Please stay away from all downed power lines. Call us to report downed lines or natural gas leaks.

Learn More About

• What to do if your Power Goes Out
• Outage FAQs
• Report a Power Outage or Emergency
• Downed Power Lines
• Report Street Light Outages