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Our products and services differ based on state. Please select your state (or the state you're interested in) from the list to the left.
Why do our products and services differ based on state? Because our business is regulated by state. We have regulated operations in eight Western and Midwestern states. The different regulatory body for each state we serve determines what products and services we deliver in that state.
SIOUX FALLS, S.D. – After working through the night to repair the heavily damaged underground electricity system in downtown Sioux Falls, Xcel Energy crews by early this afternoon had restored service to most of the customers who lost power early Friday morning.
Service was restored at 12:19 p.m. today to 95 percent of the approximately 200 customers whose power was out overnight. Fewer than a dozen customers, all of them businesses, remained without power Saturday afternoon.
Crews from Sioux Falls and the Twin Cities will continue stringing and connecting underground cable and repairing other electrical components this afternoon and tonight until all power is restored. Full restoration currently is expected to occur by 7 a.m. Sunday.
Manhole covers were blown off and a sidewalk buckled when the outage started at about 4:30 a.m. Friday. The cause of the outage remains under investigation.
More than 500 customers – mostly businesses – initially were affected; crews restored power to about 300 customers in about an hour.
Customers who have questions may call Xcel Energy at (800) 895-1999.